Delete Account & Data

You have full control over your data and can delete individual records or your entire profile directly through the app interface.

How to Delete Your Account

Option 1: In-App Deletion (Instant)

The fastest way to remove your data is directly in ACApp — on your phone or on a computer:

Open ACApp on your phone, or go to app.acapp.uk on a computer, and sign in.
Go to the Profile tab.
Tap Permanently delete account.
Confirm your choice. Your profile and all data will be permanently and immediately deleted.

Option 2: Email Request

If you cannot sign in to your account, you can request manual deletion by contacting us:

Send an email to: [email protected]
Subject: Account Deletion Request
Please provide the email address used for the account. We usually process requests within 48 hours, and always within 30 days.

Data Retention Policy

Upon account deletion, ACApp removes your profile, email address, contracts, Smart Logs, and related server data from our production database. Any active ACApp Pro subscription is cancelled automatically when you delete your account, so you will not be charged again. The current paid period is not refunded automatically — see our Refund Policy.

Payment and invoice records are kept by Paddle, our payment provider and merchant of record, as required by tax and accounting law. They are not part of your ACApp account and are not deleted with it.

Before deleting your account, removing ACApp from your Home Screen or clearing your browser data, please share any Gallery photos you want to keep. Gallery photos are stored only in your browser on this device, and ACApp does not keep copies of them on its servers.

Data Deletion Request

How to Delete Your Account

Option 1: In-App Deletion (Instant)

Option 2: Email Request

Data Retention Policy